Microsoft is launching artificial intelligence-driven “autonomous agents” for its Copilot software, the company said Monday, in a move seemingly made to push Salesforce on customer management software.

Salesforce has also touted the potential of AI agents, tools that some analysts say could provide companies with an easier path to monetizing the billions of dollars they are pouring into AI.

Microsoft is taking the fight back to Salesforce, as it will allow businesses to develop their own autonomous artificial intelligence agents by next month. Salesforce has already introduced configurable agentic AI tools in September and Microsoft may be competing with it head on with the introduction of its AI agents.