Microsoft is launching artificial intelligence-driven “autonomous agents” for its Copilot software, the company said Monday, in a move seemingly made to push Salesforce on customer management software.

In his most recent tirade against Microsoft’s AI, Benioff linked to an article covering his comments during a podcast interview in which he expanded on his Copilot criticism. In

Salesforce has also touted the potential of AI agents, tools that some analysts say could provide companies with an easier path to monetizing the billions of dollars they are pouring into AI.