There are a variety of customer relationship management (CRM) platforms that organisations can use to vie for customers’ ...

Chatmeter’s research reveals that customers have real and valid complaints about their dining experiences. Here's why.

Today, businesses are looking for innovative solutions to optimise operations. ChatGPT has emerged as a powerful tool for the growth of business. It has capabil ...

New integrations provide a more comprehensive customer view, creating seamless, AI-powered workflows between GoTo Connect and customer relationship management solutions   – GoTo, the company making ...

Assess how the vendor plans to manage risks, ensuring business continuity even during unforeseen challenges. - Relationship ...

Attention uses AI and natural language processing to record sales calls, analyze data, and generate next steps.

Louise Donnery, senior content marketing manager at Clio EMEA, explores how sole practitioners and small firms can improve client relations.

Explore the top CRM solutions with project management. Learn how to streamline client relationships and task management in ...

The management of Access Bank Plc has organized a one-day customer engagement forum to discuss and enlighten customers on the ...

Too often, sales and service functions operate in silos, leading to inefficiencies, missed opportunities and a fragmented ...

Microsoft will let companies create their own self-governing AI agents, starting next month. TakeAway Points: Beginning next ...