After a long battle with hackers who launched a DDoS attack and breached the Internet Archive’s systems, the archive is ...

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ZenDesk added that it had worked with the archive to secure its account.

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Cisco is setting the course in Webex and its ecosystem fully for AI – as if natural intelligence no longer existed.

Speaking to Infosecurity, a Zendesk spokesperson said that Internet Archive did not secure its authentication tokens, which ...

Companies at the top of Forbes' new Best Customer Service list commit themselves to speedy service and resolution of issues.

New integrations provide a more comprehensive customer view, creating seamless, AI-powered workflows between GoTo Connect and customer relationship management solutions   – GoTo, the company making ...

The Internet Archive is back online, albeit in a read-only state, after DDoS attacks took the service offline on October 9.

GoTo, the company making business communications, IT management, and support easy, today announced major updates to its ...

The Internet Archive has suffered another data breach after a threat actor took possession of the email addresses of the ...