With Agentforce, you can quickly configure any agent from scratch with existing Salesforce tools like prompts, flows, Apex, and APIs. Healthcare Autonomously engages with patients, providers, and payers to resolve inquiries, provide summaries, and take action across multiple channels.

With Agentforce, agents can connect to any data source and use it in real time to plan, reason, and evaluate. And Agentforce agents can leverage any workflow, automation, or API to complete tasks. Read on to learn how it all works. humans + AI + data + action.

San Francisco – December 17, 2024 – Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced Agentforce 2.0: the newest version of Agentforce, the first digital labor platform for enterprises — a complete A I system for augmenting teams with trusted, autonomous AI agents in the flow of work.

Learn how Agentforce fits your business goals, launch your first agent, and build a plan for AI success.

5 days ago · Learn how Agentforce fits your business goals, launch your first agent, and build a plan for AI success.

Build the Future with Agentforce. Get hands-on with Data Cloud, Prompt Builder, and AI Agents.

Exercise 1: Get Started with Agentforce In this exercise, you'll use Agentforce to enable agents, and you'll familiarize yourself with Agent Builder and Agentforce's standard actions. Step 1: Enable Einstein

5 days ago · Salesforce provides the following security features for Agentforce. Platform security: The underlying Salesforce Platform offers security features like data encryption, access controls, and threat detection. Agentforce leverages this foundation to …

Get Hands on with Agentforce Overview In this chapter, you dive into Agentforce. You'll explore its pre-built capabilities powered by standard actions, and you'll extend them with custom actions built with Flow, Apex, and prompts.

Agents are a type of AI system that can understand and respond to customer inquiries without human intervention. They are created using an agent builder, like Agentforce, and rely on machine learning and natural language processing (NLP) to handle a wide range of tasks.